This is how we process the information transmitted through visits to our website.

 

Data Controller

Name: Normet Oy (hereinafter in this document "Company")
Address: Yrittäjänkatu 10, 15170 Lahti
Email address:
satu.ramo@normet.com

Contact person for register-related matters:

Name: Satu Rämö
Email address: satu.ramo@normet.com

 

Name of the register

Normet Oy customer register

 

Purpose of the register

A person visiting the website may, at their own discretion and with their consent, submit a contact request using the mailing list sign-up form, contact form, or for example a possible chat service available on the website.
The purpose may include, but is not limited to, a contact request, a request for quotation, a customer service support request, or any other contact related to the Company.

The information entered by the user is also stored, with the user's consent, for the Company's sales and marketing purposes.

 

Basis for collecting and processing data

User data is collected and processed with the customer's consent, or in order to perform a contract concluded with the customer.

Register data content

The information requested and entered by the user at any given time is stored, including at minimum:

• Email address
• Data retention period
• Personal data is retained indefinitely.

Our cookie policy

In this cookie policy, we describe how we use cookies and other similar tracking and targeting technologies (hereinafter collectively cookies) on our websites.
Cookies are used to collect information about how and when the website is used. This information can be used to improve the usability of the website and to target marketing messages to visitors of the website.

The use of cookies is based on the user's consent. If you do not disable cookies, you have accepted their use.

The data controller follows the prevailing guidelines when requesting consent.
The use of cookie data may be subject to new legislation or regulatory guidelines. We will update our practices as necessary in accordance with new laws and regulatory guidelines.

What are cookies and what data is collected

We use cookies on our website. A cookie is a small text file sent to and stored on the user's computer.

The website uses first-party and third-party cookies. So-called first-party cookies are set by the website visible in the address bar. In addition, the websites use cookies from so-called third parties, such as advertising technology providers and social media services. Only the server that set the cookie can later read it and identify the browser, for example when the user returns to a previously visited website.

• On the websites, cookies are used to collect information such as,
• how many users the website has
• which devices have been used to access the website
• from which web address the website's users have
• arrived at the website
• which individual pages users have visited.

Cookies and website servers automatically record page requests made by users who visit the website. The data typically includes the web request made by the user, the date and time of the request, the IP address of the user's device, and the browser type and language.

The data is in a form that cannot be linked to an individual user without additional information. Cookies do not store, for example, the user's name, email address, phone number, or home address.

What are cookies and related data used for?

Visitor measurement and analytics cookies
The web analytics tool Google Analytics uses cookies to collect statistical data. Data is collected in order to analyse visitor numbers, content interest and usage patterns, and to develop the website.
Other possible analytics tools are presented from time to time in the Cookie Notices section of the cookie management function accessible from the bottom of the website.

Marketing communication targeting cookies:
Cookies allow the Company to target marketing communications to users who have visited its website. The Company's partners in targeting include Google and social media services. When these service providers' cookies are used on the Company's websites, the Company enables the collection and transfer of data to those service providers.

In addition, Google Tag Manager is used to manage these cookies.

The processing of third-party cookie data is subject to third-party terms and conditions, which the user can review below. Tracking tools other than those listed below that may be in use on the website are presented from time to time in the Cookie Notices section of the cookie management function accessible from the bottom of the website, and they may also fall under categories other than those listed above.

Google Analytics
Purpose of cookie: Collecting and analysing statistical data about the website in order to develop it.
Google's cookie policy: https://policies.google.com/technologies/cookies?hl=fi#types-of-cookies

Google Tag Manager
Purpose of cookie: Centralised management of tracking tags.
Google Tag Manager cookie policy: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

Google Ads
Purpose of cookies: Targeting, delivering and analysing marketing communications to show visitors marketing messages likely to interest them. If the visitor has a Google account, Google may associate the identifier contained in the cookie with the visitor's Google account. Here you can find more information about how Google uses targeted marketing communication cookies.

Google Ads
Google Ads conversion tracking feature uses cookies.
Google Ads cookie policy: https://support.google.com/google-ads/answer/2407785?hl=fi

Facebook
Purpose of cookie: targeting, delivering and analysing marketing communications to show visitors marketing messages likely to interest them. Facebook may link the cookie identifier associated with a visit to the Company's website to a Facebook user if they have a Facebook account.
Facebook's cookie policy: https://www.facebook.com/policies/cookies/

Linkedin
LinkedIn uses these cookies to target advertising across websites and to identify the user's browser.

LinkedIn's cookie policy: https://www.linkedin.com/legal/cookie-policy

Mailchimp
A cookie set by the Mailchimp email marketing service. Mailchimp uses cookies to store information about users joining email lists and for targeting advertising messages in remarketing.

Mailchimp's cookie policy: https://mailchimp.com/legal/cookies/

Cookie validity period

Cookies are valid for a certain session, until the user closes the browser, or they are so-called persistent cookies, which are valid for anywhere from a few months to several years. The user can influence the retention period of data collected by cookies by clearing cookies through the browser settings, which will reset the previous cookie profile.

More detailed information on retention periods is available in the website's cookie settings.

Typical data retention periods are as follows:

Visitor measurement and analytics cookies:
Cookie data collected for this purpose is typically deleted from Google Analytics within less than two years.

Marketing communication targeting cookies:
Data collected for targeting marketing communications is typically processed for a few months.

How can the user influence cookies?

The user can prevent the use of cookies using the website's cookie management tool, which is visible at the bottom of the website, or by disabling cookies in the web browser settings. Blocking cookies may affect the functionality of services. If the user decides to block cookies, the user may not be able to fully utilise the website.

Blocking or deleting cookies may affect choices previously made on websites, for example removing a marketing communication targeting opt-out cookie set on a partner's website. Choices are browser-specific, meaning the user must make their desired choices separately in each browser.

An example of blocking cookies in a browser. For other browsers, please refer to the browser's instructions:

Google Chrome

• Open Google Chrome.
• Click the menu icon in the upper right corner and select Settings.
• Click Show advanced settings.
• Click the Content settings button under the Privacy heading.
• Turn off the Cookies setting "Allow sites to save and read cookie data (recommended)."

What other options does the user have?

In addition to the right to receive information about the processing of personal data, the user has the right under data protection legislation to:

• inspect the personal data stored about them
• rectify data
• erase data and be forgotten
• withdraw consent given
• restrict the processing of data
• request the transfer of data provided by them, which is processed automatically on the basis of consent or a contract, from one system to another

Primarily, the user can influence processing in the ways mentioned above by changing their cookie settings. If desired, the user may contact the data controller by email or telephone. Contact details are at the beginning of this document. In addition, the user may lodge a complaint with the Office of the Data Protection Ombudsman.

To whom is data disclosed or transferred?

The Company uses trusted partners in targeting marketing communications and enables these partners to collect data from the websites using cookies and other similar technologies for the purpose of targeting marketing communications.
Service providers used by the Company (such as media agencies) may have access to data accumulated in connection with the use of the websites. Service providers may use this data only for the Company's purposes. In this context, the Company may transfer personal data it processes outside the EU or EEA in compliance with applicable legislation.

The Company ensures contractually that partners and service providers process data in accordance with applicable legislation at any given time.